Highly Automated Process

The staffing process at Med Staff On-Call is based on the most advanced information technology and communication platform available to fully automate the staffing process.  By automating the process we put our members in complete control over the shifts they see based on their preferences for health centers and specialties.  Through our web site, emails and text messages we are able to manage a highly efficient operation, with high volumes and at low operational costs. The resulting operational savings allow us to make a best rate guaruntee.  In comparing our rates with traditional agencies we have found that are rates are at least $1/more per hour and in many cases up to $5/hour more.   Check for yourself by calling the Medical Staffing Network and asking for their rates at the same hospitals MSOC serves.  Most likely they won't tell you or they won't give you a straight answer because they know their rates are low.

Do you know how Green MSOC is?

Do you know how Green MSOC is?

Today there is so much hype about “Going Green”. It’s the latest fashionable thing to do. A primary factor in MSOC being green is not only to “save the planet” but it is also a way to cut costs. Anytime we can cut costs, the savings are passed onto you with our Highest Pay Rate Guarantee! We also believe that by being green you will not only help our planet, but we can create new efficiencies in our daily lives.

Here are some ways MSOC is maintaining a Green working environment for our Community:

• We do not mail out paper pay checks- You receive payment via direct deposit
• We do not send paper pay stubs- We e-mail them
• We do not keep paper files- We keep all of your documents in your online profiles
• We do not require you to fax time sheets- You check out for your worked shifts online
• We do not send you employment papers to sign and fax back -You sign all required employment forms electronically
• When you fax us documents, they are not printed out- All faxes are received electronically and saved in the appropriate electronic files
• We do not send faxes to the heath centers for availability- Our system is integrated with our health center’s systems so they can see who is available in real time
• We do not require face to face interviews. We promote at home on-boarding to become active. Did you know that for each gallon of gas used by a car contributes about 19 pounds of CO2 into the atmosphere?
• We send all of our employees for pre-employment drug screenings via an electronic order. The traditional 3-part form was eliminated which reduces paper and postage costs.

Summary: We are virtually paperless! For every ton of paper that is recycled, the following is saved: 7,000 gallons of water; 380 gallons of oil; and enough electricity to power an average house for six months. If you are doing anything to make the world a greener place, please share it here with our community!

Digital Communication Strategy

There is a lot of hype today regarding social networking web sites like Facebook and Twitter. MSOC’s focus on a digital communication strategy is to keep you informed and help you get the shifts you want. Our digital communications strategy encompasses several communications channels including the following:

1. Web
http://www.medstaffoncall.com/
Our web site is the hub of our digital communications strategy. That is where you can go to find information about hospitals, manage your calendar, preferences and work schedule.

2. SMS Text Messages
Text messages are sent directly to our members for a variety of reasons. This has become one of the most important tools for communication because people always have their cell phones and text messages are non-intrusive.

3. E-mail
E-mail is still one of the best communications tools available today because you can read and reply to messages when it is convenient for you. Many people today also have cell phones that can send and receive e-mail.

4. Facebook – Fan Page
http://www.facebook.com/pages/Chicago-IL/Med-Staff-On-Call/276127968271
The Facebook page is a public forum that can be used to communicate with a public audience of those that are interested in following Med Staff On-Call.

5. Facebook – Group
http://www.facebook.com/pages/Chicago-IL/Med-Staff-On-Call/276127968271?ref=ts#!/group.php?gid=8306085335&ref=ts
The Facebook group is similar to a Facebook page except that it is private and requires authorization to join. This enables us to share a much wider variety of information that we cannot share on the Facebook Page. You can also find us on Facebook by searching for “MSOCONNECT”

6. LinkedIn
http://www.linkedin.com/companies/487268
Linked in is a social networking site similar to Facebook but with a focus on professional networks. Healthcare professionals are one of the fastest growing segments in the LinkedIn community and LinkedIn has become the industry leader in recruiting and job placement.

7. Blogger
http://msoconnect.blogspot.com/
This site is the home of MSOConnect, our official Blog. Posts here are automatically pushed to our Facebook Fan Page. Posts here are intended to be conversational and we always appreciate your feedback.

8. Twitter
www.twitter.com/msoc
Posts are automatically sent from the Facebook Fan Page to our Twitter followers.

9. Career Builder
http://www.careerbuilder.com/JobSeeker/Jobs/JobResults.aspx?ncc=^"
CareerBuilder has proven to be another great tool for recruiting new members and enhancing our online presence.

10. Automated Phone Calls
We use automated phone calls to connect with our staff in a scalable way. Rather than making individual phone calls we can make one phone call and broadcast a customized message to hundreds of active members.

11. Online Surveys
Feedback from our members is critical in order to provide the service that our members want. Occasionally we send out surveys via the web and cell phone to get member feedback.


Let us know if you’ve found a new communication tool that can make it easier to work with our large community of medical professionals.

MSOC Members in Charge

Med Staff On-Call members are in charge of their own schedules. Our members will not receive unwanted calls in the middle of the night or pushy calls begging them to take shifts they do not want. When you become a member, you simply set your preferences on the web site, choose your preferred health centers, manage your availability, and accept the shifts you want to work. It’s that simple. It feels like shopping online. Availability can be managed on a home computer or even from a cell phone. If it seems complicated at first we are here to help.

Our community is open to all qualified health care professionals. To become a member you simply register at www.medstaffoncall.com and complete the self-service, on-boarding process. There are some steps that have to be completed before being able to start work at a health center. Some are mandatory by law, like drug testing; others are health center specific, like onsite orientation. Our thorough on-boarding process is the best way for us to guarantee that only professionals with the right qualifications become Med Staff On-Call members. The on-boarding process can be completed from home at your own pace. The sooner completed, the faster you will start receiving shift offers at the highest rates, guaranteed. The process can be completed in just a few days, with the help of our online instructions, training videos and materials, and access to our online support team by chat, email or toll-free phone number.

Med Staff On-Call Principles

The intermediary model that traditional agencies continue to use is out-dated, bureaucratic and inefficient. The result is high operational costs that cut into medical staff pay rates. Just look at the financial results of Medical Staffing Network., the largest per diem staffing agency in the US. Med Staff On-Call is bringing innovation to the industry that makes us completely different from any other agency. We rely heavily on our patent pending web and communication technology platform to fully automate the operations of our community of medical staff.

Med Staff On-Call’s web based platform in highly scalable and allows us to minimize the impact on our expenses and maximize our hourly pay rates. We do not compare to traditional agencies in terms of numbers of employees, multiple regional offices or any of the traditional infrastructure elements that require high operational costs. Our model implies that at a certain level of volume our cost-per-shift will go to half the operational cost of traditional agencies. Our efficiency increases with volume and we will pass the savings on to those that do the real work; our MSOC members.

We Want to Hear From You!

Over the years we've learned that some of the best recommendations for Med Staff On-Call comes from you, our community members who use it every day. I want to make sure everyone knows about the ‘Send Feedback’ link located right on our website under the ‘My Preferences’ tab. We designed this feedback link to be an easy way for you to let us know how we are doing and what needs to be improved. The more feedback we get the better, so please take a moment to check it out and let us know what’s on your mind. As always you can send us an e-mail or give us a call as well.

We'll be keeping a close eye on all of the responses and we’ll try to always keep you informed as to what we are working on, so stay tuned!

From All of Us at Med Staff On-Call, Thank-you!

Safety Tips for Medical Professionals

As medical professionals we frequently travel to hospitals in cities and neighborhoods we may not be familiar with. With daylights savings time it is getting darker earlier so you may be starting your shift or leaving your shift when it is dark outside. Here are some basic tips to help keep you safe:

1. Walk with a group of people into or out of the hospital. At standard shift times many people should be entering and leaving the hospital. At non standard times ask for hospital security to escort you to and from your car.
2. Park in a parking structure if available. They are monitored by security.
3. Be alert to your surroundings. Don’t be distracted with your phone.
4. Drive or walk on well trafficked streets and roads. Try to avoid as much as possible streets which tend to be deserted or have few travelers.
5. As soon as you get into your car lock the doors.